Negotiation Skills and Conflict Resolution

The Conflict Starter Kit: Learn the Basics Before It Becomes a Problem is a practical online course for managers, team leaders, and employees. It introduces the foundations of conflict management in clear, simple steps. You will learn how to spot triggers, understand behaviour patterns, and apply strategies that reduce tension. Enrol today. Gain the skills to recognise conflict early, respond effectively, and keep your workplace on track.

The Workplace Conflict Loop is an online course designed for managers, leaders, and employees who want lasting solutions. It teaches how to identify the unspoken roles and triggers that trap teams in repetitive arguments. You will learn practical strategies to break the cycle and create healthier interactions. Enrol today. Learn how to identify repeating patterns, manage triggers, and create stronger, healthier workplace relationships.

Handling Irate Customers and Other Difficult Situations is an online training program designed for entrepreneurs, managers, and service teams. It teaches how to remain calm, use empathy, and apply structured communication. By practising these skills, you protect relationships, reduce stress, and deliver consistent service. Enrol today and learn how to transform frustration into stronger connections and lasting success.

Master the Art of Collective Bargaining is an online course designed for HR professionals, managers, and leaders. It explores the structure of negotiations, from preparation to agreement. You will learn how to identify key issues, build consensus, and manage conflict constructively. The course blends theory with practical strategies you can apply immediately. Enrol today. Learn to guide negotiations with confidence, align competing interests, and build a workplace culture grounded in respect and trust.

The Art of Negotiating and Winning in Business is a structured online program designed for entrepreneurs, leaders, and employees. It combines real-world practice with proven frameworks. Participants discover how to prepare thoroughly, communicate persuasively, and secure outcomes that benefit both sides. Enrol today and learn how to secure better outcomes, build stronger relationships, and master negotiations that shape your future.

How to Manage Conflict with Colleagues is a practical online course for professionals at every level. It teaches how to address disagreements constructively, communicate with respect, and create positive outcomes. You will learn to transform conflict into an opportunity for growth, collaboration, and stronger workplace culture. Enrol today. Learn how to handle disagreements with confidence and create a workplace where collaboration thrives.